Fix Windows 10 Blue Screen Caused by WiseTDIFw64.sys

WiseTDIFw64.sysWindows 10 blue screenWise System Monitordriver conflictHuorong Sword
Published·Modified·

Recently, after installing a traffic monitoring software called Wise System Monitor, a tragedy began: Windows 10 started constantly blue-screening and restarting. The blue screen information is shown below.

WiseTDIFw64.sys

By analyzing the dump log using Microsoft WinDbg, the following error was found.

dmprizhi

Then, I checked the C:\Windows\ directory and found the file WiseTDIFw64.sys. Its creation date matched the installation date of Wise System Monitor perfectly. I uninstalled Wise System Monitor, but the blue screen and restarts continued because the file WiseTDIFw64.sys was still running. Analysis showed it was a driver, and when I tried to delete it, the system indicated it was in use.

Helplessly, I used a powerful tool, Huorong Sword (an advanced tool from Huorong Antivirus). I navigated to Startup Items -> Drivers, searched for WiseTDIFw64.sys, and disabled it, cleared the registry, and deleted the file. Finally, the issue was resolved.

2016-05-06_151557

Through analysis in Huorong Sword, it was found that this file originates from the website www.wisecleaner.com. However, the official website of Wise System Monitor is not this one. It is unclear what this website actually does, or whether this file has compatibility issues with the system or is simply rogue software. Those encountering similar errors may refer to this solution.