Recently, Xiaoz changed his phone and wanted to migrate his OCBC OneToken to the new device. After some trial and error, he finally succeeded in the migration process. In this article, he shares the steps to migrate OCBC OneToken to a new phone, hoping to provide some help to those who need to perform the same operation.

OCBC OneToken is a digital token service provided by OCBC Bank in Singapore, which replaces traditional physical security tokens. By generating a secure verification code on the user's phone, it allows users to easily complete transaction verification and login, improving convenience and security.

To open an overseas bank account for trading stocks and other operations, you can consider OCBC Bank in Singapore. You only need to use your domestic passport and ID card to apply online. For detailed account opening procedures, please refer to Xiaoz's other blog post "A Detailed Guide to Opening an Account and Applying for a Debit Card with OCBC Bank in Singapore".

Before migrating OCBC OneToken, you need to prepare:

1. Transfer your OCBC balance (such as to Wise) to avoid login failure if migration fails. This step is optional.
2. Prepare your OCBC username and login PIN, which you filled in and set up when you applied. If you don't remember, it is recommended to contact customer service for assistance.
3. Magic internet access tool, which does not necessarily require a Singapore IP address. Xiaoz used a US IP address.
4. Prepare the PIN of your OCBC debit card. If you forget, please reset it in the OCBC app by finding "Bank Card Services >> Reset Bank Card Password".

To migrate OCBC OneToken, first download the OCBC Digital app on your new phone. The download links are as follows:

• Google Play: https://play.google.com/store/apps/details?id=com.ocbc.mobile
• App Store: https://apps.apple.com/app/ocbc-digital-mobile-banking/id292506828

Then enter your "Access Code (username)" and "PIN" to log in.

The app will then prompt "You have set up OCBC OneToken on another device". This step will disable the OCBC OneToken on the original device. Simply click the "Use SMS OTP and OCBC Card Password to Activate" button at the bottom.

You may encounter "Oops! Something went wrong" during the process. Don't worry, Xiaoz found that it was caused by network issues, and using the magic internet access tool with a global proxy can solve this issue.

During the activation process, it is best to keep the OCBC app running in the foreground and not switch to the background to avoid unexpected situations. The activation process takes a few seconds, and finally prompts "Your OCBC OneToken has been successfully activated".

After the migration is complete, the OCBC OneToken on the old phone will be automatically invalidated, and the OCBC Digital app will also automatically log out.

In conclusion, the above are the detailed steps for migrating OCBC OneToken from an old phone to a new phone. To ensure security, do not attempt to migrate if you forget your "Access Code (username)" or "PIN". Additionally, for safety reasons, you may want to consider transferring the balance in your OCBC account to Wise before migration, and then transferring it back after confirming that the migration is successful and everything is normal.