My Experience with Starlink Interconnect Account Deletion

Previously, I purchased a Hong Kong VPS from Starlink Interconnect and found the line quality to be quite good, even promoting it on my blog. However, without any reason, they deleted my account, leaving me no choice but to turn from a fan to a critic.

On January 13, 2016, I opened a new South Korea VPS at Starlink Interconnect. The payment was successful, and the backend showed the status as "pending activation." I submitted a ticket to the customer service team to process it as soon as possible, and they informed me that the account would be activated within 24 hours after passing the audit. After waiting for several hours without activation, I submitted another ticket stating that I no longer needed the service and requested a refund. The customer service agreed immediately and refunded the amount to my PayPal account.

On January 14, 2016, I received a PayPal email confirming that the refund had been sent. At that time, I did not pay much attention to it. On January 16, 2016, when I logged in again, I was prompted with an incorrect password error. I tried to recover the account using my email, but the system indicated that the email address did not exist. It is highly likely that my account had been deleted.

I found their customer service email and sent a message asking why my account was deleted. The official response was: "Your account was restricted from logging in on January 14, 2017, due to inactive services."

Based on this, I understood that since I had not purchased any services from them recently, they deleted my account without attempting to restore it.

A word of caution to everyone: if you register with Starlink Interconnect but do not purchase any of their services, your account may be deleted at any time. This practice leaves me feeling helpless, and I can only say goodbye.